Privacy Policy

Last updated February 27, 2020

Nextpoint is serious about protecting the privacy of those who visit www.nextpoint.com or any website we operate (the “Website”), use our services, use our mobile applications (collectively, “Services”), and whose personal information we may process when providing Services to third parties. This Privacy Policy explains when, how, and for what purpose we may collect or process personal information. It also explains your rights. Please routinely review this Privacy Policy as we may modify it from time to time to reflect changes in our Services. YOU ARE HEREBY ADVISED THAT YOUR CONTINUED USE OF OUR SERVICE CONSTITUTES YOUR ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF THIS PRIVACY POLICY.

You can view this Privacy Policy by clicking the “Privacy Policy” link located at the bottom of our website.


Contacting Nextpoint

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • by email: hello@nextpoint.com 
  • by phone: 1.888.929.NEXT
  • by mail:
    Nextpoint
    4043 N. Ravenswood Avenue, Suite 317
    Chicago, IL 60613

Personal information we collect and how we use it

We may collect and use your personal information for the following purposes:

When you visit our Website

When you visit our Website, we collect data that you voluntarily provide to us. We also collect data necessary to our legitimate interest in displaying our Website properly and guaranteeing its security and stability (collectively, “Log Data”). Log Data includes data such as:

  • Your IP address
  • Date and time information
  • The URL of a webpage which linked you to our Website
  • What browser and operating system you use

We will only keep Log Data for as long as it is needed to operate the website and ensure its security or where required by law. 

We also use tracking and analysis tools to fulfill our legitimate interest in improving the operation, utility, and security of our Website and Services. These tools enable us to collect personal and statistical information about you, your devices, and your use of our Website, such as:

  • IP address and traffic volume
  • session IDs to track usage statistics 
  • your interests and preferences

Our Website uses cookies, tags, web beacons, and other methods to collect information about you and how you use our services. For example, web beacons allow us to track when you have received our emails or followed a link we sent to you. We may also use these tools for marketing purposes.

Please see our Cookie Policy for further information. 

When you register a user account or request a quote

You may register a user account on our Website or request a quote for Services by providing us with your:

  • Full name
  • Title/Role
  • Phone number
  • Email address
  • Company 

We use this information (collectively, “Contact Information”) in our legitimate interest in providing you with a personalized account, providing you with Services, and providing you with account recovery emails, among similar uses. The Contact Information collected for these purposes can be deleted on request if your registration is cancelled or changed. However, we may need to retain your Contact Information to comply with contractual or legal obligations. 

When you communicate with us

You may communicate with us by any of the means listed on our Website, including by mail, phone, or email. The personal information we collect in this case includes your Contact Information, where relevant, and any other information you voluntarily communicate to us. We use this information in our legitimate interest in communicating with you and providing our Services. We will retain the personal information collected when you communicate with us depending on the nature of the communication. Unless a legal or contractual obligation requires us to retain this information, it will be deleted when we have finished handling your inquiry or when it is no longer necessary. 

Payment and purchases 

When using or inquiring about our Services we may collect your:

  • Contact Information
  • Billing address
  • Payment details

We use this information (collectively, “Payment Information”) in our legitimate interest in providing you with Services, checking the financial qualifications of prospective customers, and to collect payment for your use of our Services. We use a third-party intermediary (QuickBooks Payments) to process credit card and Payment Information. This intermediary is not permitted to store, retain, or process your personal information for any reason other than for the sole purpose of payment processing on our behalf. We retain Payment Information for as long as you remain our customer or for as long as we are required according to a legal or contractual obligation.  

Information We Receive or Collect from Other Third Parties or Public Sources

We may receive or collect information about you from third parties and store it on our servers with other information we may have already received or collected from you, such as publicly available information you provided third party platforms. Nextpoint is not responsible for, and will assume no liability, if a business partner or other entity whom you have authorized collects, uses or shares any information about you in violation of its own privacy policy or any applicable laws, rules, or regulations.

Marketing

We may use personal information we collect about you from your use of our emails, Website, and Services to send you marketing communications. Every marketing email from us contains instructions on how to opt out of receiving further marketing emails. It is in our legitimate interest to inform you about our Services, partners, promotions, and events. 

When we provide our Services

We use the personal information you voluntarily provide to us through the use of our Website and/or Services in order to provide our Services. It is necessary and in our legitimate interest to use your personal information to provide our Services or to fulfill our contractual obligations to you or to others. We may use your personal information to improve our Website and Services, including by adding features and providing benchmarking and other comparison information based on aggregating and analyzing data. 

Customers use our Services to host and process information (“Customer Data”), which may include your personal information.

Additionally, in these circumstances, we are a Data Processor within the meaning of the EU General Data Protection Regulation because we do not determine the collection or use of any personal information; and any processing we may perform is done exclusively under the customer’s direction and control. We do not review, share, distribute, or reference any Customer Data except as provided in the Terms of Use, where necessary to resolve a problem or support issue, where necessary to provide our Services, or as required by law. We retain Customer Data only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable law. 

When exercising your rights under this Privacy Policy, we may be unable to comply with your request when we are acting as a Data Processor. Please direct your inquiry to the Controller.

Business administration and legal compliance

We may use your personal information for the following types of purposes:

  • to respond to lawful requests by public authorities
  • to comply with and enforce our legal rights and obligations, or those of third parties
  • in the case of a sale, merger, consolidation, or liquidation. In the event of a merger or acquisition, notice will be provided by email or on our Website.

It is in our legitimate interest, or is otherwise our legal obligation, to use your personal information in connection with these purposes. 


Who we share your personal information with

In general, we will only disclose your personal information when:

  • we have obtained your consent 
  • we are required to do so by law
  • it is necessary to protect our legitimate interests or to assert, exercise, or defend legal claims 
  • it is necessary for us to provide our Services

We may share your personal information with the following types of parties as necessary:

  • Our service providers. Where necessary to perform our contractual obligations to you or where it is in our legitimate interest to use your personal information to provide our Services, we may share your personal information with third-party service providers, including, without limitation, payment processors, fraud detection services, IT systems and software providers, and IT support services. We obligate our third-party service providers by contract to process your personal information only for our purposes and only where consistent with this Privacy Policy. We do not share, sell, rent, or trade personal information with third parties for their promotional purposes.
  • Internet Advertising. We may share your information with third party service providers to serve ads on our behalf across the Internet and sometimes on the website. They may collect information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.
  • Law enforcement, regulators, courts, and government agencies. We may disclose your personal information to these parties where we believe it is necessary as a matter of law, or to exercise, establish, or defend our legal rights, or those of another person. 
  • Our representatives and advisors. Including our attorneys and accountants.

Aggregated Data

We may aggregate and/or de-identify any Personal Information, Usage Information or Device Information that you provide or we collect, such that the information no longer identifies any specific individual.  We may use, disclose and otherwise process such information for our own legitimate business purposes – including historical and statistical analysis, marketing, and business planning – without restriction. However, if we combine or connect any aggregated data with your personal data so that it can directly or indirectly identify you, we treat this combined data as Personal Information which will be used in accordance with this privacy notice.


International Data Transfers

In order to provide our Services we may transfer and process your data anywhere in the world where we, or our affiliates, maintain data processing operations. We ensure that your personal information is protected at all times and the proper data processing agreements are in place.

If you are based in the European Economic Area (EEA), we will transfer your personal information outside of the EEA where necessary to provide our Services. All such transfers will comply with applicable law.


Hyperlinks

Our Website contains hyperlinks, which may direct you to websites that we do not own or control. This Privacy Policy does not apply to these websites, which are governed by their own rules and policies.  


How we secure your personal information

We are committed to keeping your data and personal information secure. We have implemented the appropriate technological and organizational measures necessary to prevent unauthorized access, manipulation, or misuse of data stored on our systems. We routinely review and adapt our security measures to reflect changing threats.  


Your rights

You have the following rights with respect to your personal information according to the terms of the EU General Data Protection Regulation: 

  • The right to access. You may ask us to confirm whether we are processing your personal information. 
  • The right to rectification. If we are processing information about you which is not accurate or complete, you are entitled to correct it. If we have shared your information with others, we may, where possible, assist you in correcting your information with the appropriate party.
  • The right to erasure. You may ask us to delete your personal information under certain conditions, such as when we no longer need your information. 
  • The right to restrict processing. You may ask us to restrict our use of your personal information under certain conditions. 
  • The right to object to processing. You may ask us to stop processing your personal information, and we will do so if:
    • we are processing your personal information in our legitimate interests or those of a third party, unless we demonstrate a compelling reason for the processing 
    • we are processing your personal information for the purpose of direct marketing
  • The right to data portability. Under certain circumstances, you may obtain the personal information that you have provided to us in a standardized and machine readable format. 
  • The right to withdraw consent. If we are processing your personal information on the basis of your consent, you may withdraw that consent at any time. 
  • The right to lodge a complaint with a supervisory authority. You have the right to lodge a complaint with the relevant supervisory authority. 

To exercise your rights, you may contact us by email at hello@nextpoint.com or by mail at
Nextpoint 4043 N. Ravenswood Avenue, Suite 317, Chicago, IL 60613. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.


Personal Information About Children

Our Service is targeted for use by adults only.  Accordingly, we do not knowingly collect age identifying information, nor do we knowingly collect any personal information from children under the age of 16 years.  However, we hereby advise all visitors to our site under the age of 16 not to disclose or provide any personally identifiable information on our Service. If you are concerned that Personal Information may have been inadvertently provided to or collected by Nextpoint, please contact us immediately so appropriate steps may be taken to remove such information from Nextpoint’s database.


Changes to this Privacy Policy

We make changes to this Privacy Policy from time-to-time to reflect changes to our Website or our use of personal information. We will do our best to inform you about material changes to this Privacy Policy before they take effect. 


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